

It’s January so talk of new year’s resolutions is in full swing. Read a great article about it. Rather than making “resolutions” or setting “goals” Jeffrey Gitomer suggests we drop our resolutions and goals and refer to what you want as “my intended and expected achievement.” Think about it if you are just throwing a goal or resolution out there to see if it sticks then it really is just a hope and a prayer. If you are working toward achieving it each and every day it is your expected result.
While it may seem like it is a play on words there is scientific evidence that suggests that success is a direct result of positive thinking. Why else would athletes who train for and achieve grueling physical feats invest money and time into positive self-talk and mental imagery? I have tried it myself during a tough work out and it truly does work.
Intended and expected result has replaced the word “goal” in our business. Our sales objectives are expected results not a hope and a prayer. How else will our business move forward and grow if we don’t expect results?
There are a ton of things I plan to rethink with this methodology in my personal life. Losing weight, walking the dog more, taking more family time but before I get to all that I think I have to tackle my To-Do list so it is less of a wish list and features only my intended and expected activities.
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O’Connor Insurance Associates is fully licensed to provide personal and commercial insurance solutions for individuals, families and businesses across North Carolina.
We proudly serve families and business owners from our office in Charlotte, North Carolina. As an independent, family-owned agency since 2000, our team works with more than one insurance company to make sure homeowners, drivers, contractors, landscapers, small businesses and other personal and commercial clients receive coverage that fits their real risks.

About the Author
President & Founder
I’m Terry O’Connor, President and Founder of O’Connor Insurance Associates. I grew up in Pennsylvania, earned my bachelor’s degree at Edinboro University and my master’s at Gannon University, and in 1998 I traded snow for sunshine and moved to Charlotte. In January 2000, I started this agency on my own because I wanted to help people protect what matters most to them. More than two decades later, we’ve grown into an independent agency serving families and businesses across North Carolina, and we’ve been recognized as an IIABA Best Practices Agency every year since 2010, a distinction held by fewer than 1% of agencies nationwide.
I’ve seen firsthand how the right protection can change a family’s or a business owner’s life, and that’s why I lead with empathy, education and honest advice. As an independent agent, I work for you, not for one insurance company. I take the time to explain your options in plain language, and when you call our office, you reach a real person who knows your account.
Outside the office, you’ll usually find me outdoors hunting or fishing, or on the mat coaching wrestling as an assistant varsity coach at Mallard Creek High School. I’m also a proud supporter of the arts, usually in the front row cheering on my daughter in local theater productions. I’d be glad to review your coverage with you. Call me at 704-510-8884 or email terry@oianc.com.





