Meet the team

Co-owner

About Michelle

Michelle O’Connor is a visionary insurance leader with over two decades of experience growing and leading O’Connor Insurance Associates, a Best Practices independent agency recognized for exceptional client care and community focus. Since co-founding the agency in 2000, Michelle has combined her expertise in business management and marketing with a passion for delivering the kind of personalized service that only a family-owned agency can provide.

With a B.S. in Business Administration from Indiana University of Pennsylvania (IUP), Michelle began her career as a District Sales Manager at Erie Insurance Group before launching her own agency. Today, she continues to champion a client-first culture as Co-President and Treasurer—leading strategic growth, client retention, operations, and agency innovation.

Michelle is an engaged leader within the independent insurance industry and her community. She currently serves as National Chairman of the Board of Directors for the Independent Insurance Agents of North Carolina (IIANC), a member of IIANC’s Government Affairs Committee, and a Finance Committee Member for the Independent Insurance Agents & Brokers of America (IIABA). She also serves on the Campbell University Risk Management Advisory Board and the Appalachian State University Brantley Risk & Insurance Center Advisory Board, and as IUP’s Regional Alumni Ambassador for the Charlotte Area.

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